Privacy policy

VELORI Beauty Privacy Policy

Last updated: August 9, 2025

Quick Summary

At VELORI Beauty, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your data.

We do not sell your personal information. We only share data with trusted service providers to operate our business, deliver orders, process payments, and communicate with you.

1. Information We Collect

A. Device Information

Examples:
Browser type, IP address, time zone, cookie data, pages or products viewed, referring URLs, search terms, and site interaction data.

Purpose:
To load the website properly, analyze site performance, and improve your shopping experience.

Source:
Collected automatically through cookies, log files, pixels, tags, and similar technologies.

Shared with:
Shopify (store platform), analytics and advertising partners such as Google Analytics, Meta (Facebook/Instagram), and TikTok.

B. Order Information

Examples:
Name, billing and shipping address, payment information (processed securely by third parties), email address, and phone number.

Purpose:
To process transactions, fulfill and ship orders, communicate order updates, prevent fraud, and provide customer support.

Source:
Collected directly from you at checkout.

Shared with:
Shopify, payment processors, shipping carriers, and fraud-prevention services.

C. Customer Support Information

Examples:
Emails, messages, order inquiries, product feedback, and support communications.

Purpose:
To respond to inquiries, resolve issues, and improve our customer experience.

Source:
Collected directly from you.

Shared with:
Shopify, email and customer support platforms.

D. Marketing, SMS & PR Outreach

Examples:
Email address, phone number, social media handles, influencer or PR contact details.

Purpose:
To send marketing communications, order updates, SMS notifications, promotional offers, PR packages, and manage collaborations.

Source:
Collected directly from you, through checkout opt-ins, website forms, or publicly available profiles.

Shared with:
Email and SMS platforms (such as Klaviyo), marketing tools, and shipping providers when applicable.

2. Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided personal data, please contact us at info@veloribeauty.com so we can delete it.

3. How We Use Your Information

We use personal information to:

  • Fulfill and deliver orders

  • Communicate order updates and customer support responses

  • Improve our website, products, and services

  • Send marketing communications (with your consent)

  • Detect and prevent fraud or misuse

We never sell your personal information.

4. Sharing Your Information

We only share personal information with trusted third parties necessary to operate our business, including:

  • Shopify (e-commerce platform)

  • Payment processors (secure transactions)

  • Shipping carriers (order delivery)

  • Marketing & analytics providers (Google, Meta, TikTok, Klaviyo)

  • Legal or regulatory authorities when required by law

5. Cookies

Cookies help us improve site functionality and personalize your experience.

Types of cookies used:
Functional, performance, advertising, and social media cookies.

You can manage or disable cookies through your browser settings. Disabling cookies may affect site performance.

For more information, visit All About Cookies.

6. Targeted Advertising

We may use your information to provide relevant advertisements on platforms such as Google, Facebook, Instagram, and TikTok.

You can opt out of targeted advertising through:

  • Google Ads Settings

  • Facebook Ad Preferences

  • Bing Ads Settings

  • Digital Advertising Alliance Opt-Out

7. Data Retention

We retain personal information only as long as necessary:

  • Order and transaction data: up to 7 years (tax and legal compliance)

  • Marketing communications: until you unsubscribe or request deletion

8. Your Rights

A. GDPR (EU/EEA Residents)

You have the right to:

  • Access your personal data

  • Correct or update information

  • Request deletion

  • Restrict processing

  • Request data portability

To exercise these rights, contact info@veloribeauty.com.

B. CCPA / CPRA (California Residents)

You have the right to:

  • Know what personal data we collect

  • Request deletion or correction of your data

  • Opt out of sharing for targeted advertising

  • Limit use of sensitive personal information

VELORI Beauty does not sell personal information.

To submit a request, email info@veloribeauty.com.

9. International Data Transfers

Your personal information may be processed in the United States, Canada, or other countries where our service providers operate. We take reasonable steps to ensure compliance with applicable data protection laws.

10. Do Not Track

Our website does not currently respond to “Do Not Track” browser signals.

11. Changes to This Policy

We may update this Privacy Policy from time to time for legal, operational, or regulatory reasons. The most current version will always be posted on this page with the updated date.

12. Contact Us

For questions or concerns regarding this Privacy Policy:

📩 info@veloribeauty.com
📍 Santa Ana, CA 92704, United States